Privacy Policy
Privacy Statement
The data controller is:
TopSpeed Tischtennis Vertriebs GmbH
Naupliaallee 10 85521 Ottobrunn, Germany
info@topspeed-tischtennis.de
Phone: 089-6701179
Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
1. Access data and hosting
You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the site and improving our offering. This serves to safeguard our legitimate interests in the correct presentation of our offering in accordance with Art. 6 (1) (f) GDPR, which prevail in the context of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the site.
Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
Our service providers are based and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.
2. Data processing for contract execution and contact
2.1 Data processing for contract execution
For the purpose of contract processing in accordance with Art. 6 (1) (b) GDPR, we collect personal data if you voluntarily provide it to us in the context of your order. Mandatory fields are marked as such, as in these cases we require the data for contract processing and cannot ship the order without it. The data that is collected can be seen in the respective input forms.
Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete fulfillment of the contract, your data will be restricted for further processing and deleted after expiry of the tax and commercial law retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.
2.2 Customer account
If you have given your consent in accordance with Art. 6 (1) (a) GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and for storing your data for future orders on our website. You can delete your customer account at any time by sending a message to the contact option described in this privacy policy or by using the function provided for this purpose in your customer account. After deleting your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.
2.3 Contact
Within the scope of customer communication, we collect personal data for the purpose of processing your inquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide us with this data when contacting us (e.g., via contact form, live chat tool, or email). Mandatory fields are marked as such, as we require this data to process your contact request. The data that is collected can be seen in the respective input forms. Once your request has been processed in full, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this statement.
3. Data processing for the purpose of shipping
For the fulfillment of the contract in accordance with Art. 6 (1) (b) GDPR, we will pass on your data to the shipping service provider responsible for delivery, insofar as this is necessary for the delivery of ordered goods.
The same applies to the transfer of data to our manufacturers or wholesalers in cases where they handle shipping for us (drop shipping). These are considered shipping service providers within the meaning of this privacy policy. Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 (1) (a) GDPR so that they can contact you before delivery for the purpose of delivery notification or coordination. Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.
DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn Germany
DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg Germany
United Parcel Service Deutschland S.à r.l. & Co. OHG, Görlitzer Straße 1, 41460 Neuss Germany,
Hermes Germany GmbH, Essener Straße 89, D-22419 Hamburg Germany
4. Data processing for payment processing
We work with the following partners to process payments in our online shop: technical service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us within the scope of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract in accordance with Art. 6 (1) (b) GDPR. In some cases, the payment service providers collect the data necessary for processing the payment themselves, e.g., on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes
Where applicable, we provide our service providers with additional data which they use, together with the data necessary for processing the payment, as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g., invoicing, processing disputed payments, accounting support). This serves to protect our legitimate interests in protecting ourselves against fraud and ensuring efficient payment management, in accordance with Art. 6 (1) (f) GDPR.
4.3 Identity and credit checks when selecting Klarna payment services
Klarna direct debit: If you decide to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as Klarna), we ask for your consent in accordance with Art. 6 (1) (a) GDPR to transfer the data necessary for processing the payment and performing an identity and credit check to Klarna. In Germany, the credit agencies listed in Klarna's privacy policy may be used for identity and credit checks. Klarna uses the information obtained about the statistical probability of a payment default to make a balanced decision about the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this privacy policy. This may mean that we can no longer offer you certain payment options. You can also revoke your consent to this use of personal data at any time by contacting Klarna.
4.4 Involvement of debt collection agencies
We will pass on your data to a commissioned debt collection agency (Akzepta Inkasso GmbH, Elsenheimerstr. 43, 80687 Munich, Germany) if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the debt collection service provider. This serves to fulfill the contract in accordance with Art. 6 (1) (b) GDPR and to protect our legitimate interests in the effective assertion or enforcement of our payment claim in accordance with Art. 6 (1) (f) GDPR, which prevail in the context of a balancing of interests.
5. Advertising by email
5.1 Email newsletter with registration
If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to send you our email newsletter on a regular basis based on your consent in accordance with Art. 6 (1) (a) GDPR. You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or by using the link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.
5.2 Newsletter dispatch
The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
6. Cookies and other technologies
General information
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).
We use technologies that are essential for the use of certain functions of our website (e.g., shopping cart function). These technologies collect and process your IP address, time of visit, device and browser information, and information about your use of our website (e.g., information about the contents of your shopping cart). This serves the purpose of balancing interests in accordance with Art. 6 (1) (f) GDPR, namely our overriding legitimate interests in optimizing the presentation of our website.
You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of the technologies in accordance with Art. 6 (1) (a) GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.
7. Integration of the Trusted Shops Trustbadge
The Trusted Shops Trustbadge is integrated into this website to display our Trusted Shops seal of approval and any reviews collected, as well as to offer Trusted Shops products to buyers after they have placed an order.
This serves to safeguard our legitimate interests in optimal marketing by enabling secure shopping in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The Trustbadge is provided as part of order processing by a CDN (content delivery network) provider. Trusted Shops GmbH also uses service providers from the USA. An adequate level of data protection is ensured. Further information on data protection at Trusted Shops GmbH can be found here.
When the Trustbadge is called up, the web server automatically stores a so-called server log file, which also contains your IP address, date and time of access, amount of data transferred and the requesting provider (access data) and documents the access. Individual access data is stored in a security database for the analysis of security incidents. The log files are automatically deleted no later than 90 days after creation.
Further personal data is transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered to use them. The contractual agreement between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you as a buyer are already registered for product use is automatically checked using a neutral parameter, the email address hashed by a cryptological one-way function. The email address is converted into this hash value, which cannot be decrypted by Trusted Shops, before transmission. After checking for a match, the parameter is automatically deleted.
This is necessary for the fulfillment of our and Trusted Shops' overriding legitimate interests in providing buyer protection linked to the specific order and transactional evaluation services in accordance with Art. 6 (1) (f) GDPR. Further details, including information on how to object, can be found in the Trusted Shops privacy policy linked above and in the Trustbadge.
8. Social media
Our online presence on Facebook, Instagram, YouTube
If you have given your consent to the respective social media operator in accordance with Art. 6 (1) (a) GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presence on the above-mentioned social media, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that are likely to correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as contact details and your rights and settings options for protecting your privacy, please refer to the providers' privacy policies linked below. If you still need help in this regard, you can contact us.
Facebook is a service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing in the context of visiting a Facebook fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.
Instagram is a service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing in the context of visiting an Instagram fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.
YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.
9. Contact options and your rights
9.1 Your rights
As a data subject, you have the following rights:
- pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
- pursuant to Art. 16 GDPR, the right to request the immediate correction of inaccurate or incomplete personal data stored by us;
- pursuant to Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; for reasons of public interest; or for the establishment, exercise, or defense of legal claims;
- the right to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR, unless: the accuracy of the data is disputed by you; the processing is unlawful, but you refuse to have it deleted; we no longer need the data, but you need it to assert, exercise, or defend legal claims; or you have objected to the processing pursuant to Art. 21 GDPR;
- pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transfer to another controller;
- pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
Right to object
Insofar as we process personal data as described above in order to protect our legitimate interests, which prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right to object if there are reasons arising from your particular situation. After you exercise your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims. This does not apply if the processing is for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.
9.2 Contact options
If you have any questions about the collection, processing, or use of your personal data, or if you wish to request information, correction, restriction, or deletion of data, or revoke your consent or object to a specific use of data, please contact us directly using the contact details in our legal notice.
Privacy policy created with the Trusted Shops legal text generator in cooperation with FÖHLISCH Rechtsanwälte.